Bull Craft Support
Find shipping information, return requirements, compatibility tools, installation guides, and troubleshooting before waiting on a reply. If the answer is not here, the support form will route your question to the right place.
Start Here
These three routes cover the questions we receive most often. Starting in the right place helps us answer faster when direct support is still needed.
Check fulfillment estimates, transit information, return eligibility, and cancellation requirements.
Fulfillment estimates are separate from carrier transit time.
Start with the exact replica, firearm, optic, manufacturer, model, and any measurements requested on the product page.
If a product is not installing or operating correctly, check the available guide first. For a possible failure or repair, send the product, order, platform, symptoms, and what you have already tried.
Self-Service Tools
These are the strongest support resources currently available. More product-specific guides can be added here as the library grows.
Install the gearbox, correct double firing, adjust the selector switch, and service the hop-up with the full MP7 guide library.
Open MP7 Support →Search by optic manufacturer and model to find the recommended Bull Craft cap size. Sizing is based on the outside diameter of the objective housing—not the advertised lens diameter.
Open Scope Finder →Step-by-step installation and service videos for Bull Craft parts across M240, M60/Mk.43, PKM, MP7, and other supported platforms.
Browse Videos ↗Still Need Help?
The support form is there when a policy or guide does not answer the question. Including the right details in the first message saves a round of back-and-forth.
The contact form does not accept attachments. If photos or video would help, we will ask for them when we reply.
Existing Product or Order
Choose order, fitment, or technical support and send the details above.
Open Support Form →Starting Something New?
New M240, Mk.43/M60, PKM, or other custom platform requests belong in the dedicated build form, not the support queue.
Start a Build Request →